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Tag Archives: relationship building
“It’s Not My Job”—Keeping Job Descriptions Current
Supervisors, how do you react when someone on your staff says, in so many words, “It’s not my job”? It might come out sounding like “I’m sooooo busy” as they scurry away; “I’m still trying to finish that other thing … Continue reading
Once Upon A Client: The Curious Case of Percy Pointer, Part II
In Part I of “The Curious Case of Percy Pointer”… Percy Pointer was my first client as an MSW intern in the Client Advocacy Project (CAP) at Coalition for the Homeless in New York City. The CAP’s goals are to … Continue reading
Once Upon A Client: The Curious Case of Percy Pointer, Part I
Sometimes the only power our clients have is the power to say “No.” Or so they believe. My first client ever as an MSW intern, Mr. Percival Pointer, didn’t want any services of any kind. “If I don’t have anything, … Continue reading
Trust
Capital “T” Trust. You know it when you feel it, but it’s hard to define. Let’s try, though, because as Social Workers, the ability of our clients to trust us will have a direct effect on the progress and outcome … Continue reading